Feedback

What the members say

We know that holiday trends change on an annual basis, so every year in October our service provider Pro Travel Solutions surveys our membership database. The purpose of this survey is to ask our members where they want to visit in the following year, this information is then collated and analysed, the results are then used to guide our Contracting Department in purchasing availability for the various memberships' use. This always keeps us at the cutting edge of holiday trends.

We also ask our members what they think of our services, this gives us valuable feedback and enables us to constantly improve our products and services, the following pages are a cross section of that feedback.

We also receive hundreds of postcards and e-mails from our members every week.